Customer-Care Services
I'm Dean Dziedzic, Director of Strategic Initiatives for the Sioux Falls Development Foundation.

When it comes to a location for a customer care service center, Sioux Falls is simply the most affordable place in the nation. When you want a pro-business central site for your customer care service center, Sioux Falls is the outstanding choice. Here are a few of the reasons why.

Sioux Falls ranks first in a national survey of customer care center sites.

There's a reason ADP, CITI and Wells Fargo chose Sioux Falls as the site for data and customer care service centers. In a survey of 35 metropolitan areas comparing the total annual operating costs for a 75 worker customer care services and data center occupying 125,000 square feet of new space, Sioux Falls proved to be the most cost-effective location in the nation, with an annual cost over $4 million lower than the most expensive city. To see the Executive Summary, click here.
Sioux Falls is attracting the best young talent in the region.
Next Generation Consulting included Sioux Falls among the Top Ten “Hotspots for Young, Talented Workers.” The firm, based in Madison, WI, interviewed 39,000 young professionals and studied residential and relocation patterns of 20-40 year olds to determine the rankings. Sioux Falls is also one of the nation's top “bike-friendly” cities and is highly ranked nationally for affordable cost of living, cultural attractions for young executives and educational opportunities, from area universities and career education centers.

We’re the “city of opportunity” for workers—and for you.
As one of the fastest-growing commercial centers in the heart of America, Sioux Falls attracts job seekers from all across the Midwest. With affordable housing and cost of living, metropolitan cultural and entertainment options and an expanding economy that spells “opportunity” to employees of all ages, Sioux Falls has seen consistent growth in population and available workforce throughout the past decade. In Sioux Falls, you will find the trained, motivated employees you need—and Sioux Falls workers are more productive, according to surveys of similar sites in other Midwestern cities. Click here for more workforce information: Labor Force Statistics

Connectivity is our middle name in Sioux Falls.
Utility and telecommunications infrastructure in Sioux Falls is affordable and state-of-the-art. Xcel Energy provides reliable electrical service to the city, and national telecom carriers like CenturyLink and AT&T and smaller, regional carriers such as SDN, Midcontinent and Knology supply redundant fiber optic networks to serve the needs of any corporate location. From a hardware standpoint, IBM, HP and EMC all have local service technicians and parts depots in Sioux Falls. For utility information, click here.

Riverfront sites are only ONE of your options.
On the picturesque downtown riverfront, corporate offices, including LEED-certified Cherapa Place, are transforming the skyline of Sioux Falls. But that's only one of your options. From the prairie setting of Sanford Health's headquarters to the spacious campus of Sammons Financial, customer care centers are finding sites in Sioux Falls that perfectly fit their needs — and future plans. Click here to check out available buildings and sites.

Travel is easy from Sioux Falls.
Our location in the center of the nation makes Sioux Falls the ideal place for a customer care location. The Sioux Falls Regional Airport connects with major business cities and airline hubs to put the entire nation at your doorstep.

There’s no better address for business than Sioux Falls.
Business site selectors recognize the clear advantages of a location in Sioux Falls—national rankings prove it!
• Sioux Falls is No. 1 on Forbes’ list of Best Small Places for Business and Careers for eight years in a row.
• Kiplinger.com ranks Sioux Falls 7th in the nation with the lowest overall tax burden.
• Sioux Falls is in the Top Ten of Moody’s Economy.com index rating of overall economic vitality.
• Sioux Falls is among the fastest-growing metropolitan areas in the nation and one of only two metro areas in the Midwest to make the top 50, according to the U.S. Census.

In addition, South Dakota is a right-to-work state with:
No State Corporate Income Tax
No State Personal Income Tax
No Personal Property Tax
No Inheritance Tax
No Inventory Tax

When it comes to customer care services, Sioux Falls is best.
The number of companies that are serving their customers with corporate, financial and data facilities in Sioux Falls makes an impressive roster. Among the names you'll see on corporate buildings around Sioux Falls are:

CITI Wells Fargo HF Financial Raven Industries PREMIER Bankcard
Great Western Bank TCF Sammons Financial CNA Surety ADP

You can have it all — a skilled workforce, an enviable quality of life and substantial cost savings. If you’re interested in learning more about the advantages of a customer care center location in Sioux Falls, South Dakota please contact Dean Dziedzic at deand@siouxfalls.com or toll-free at (800) 658-3373.